Shipping Policy – CleanCut
Overview
At CleanCut, we value your time and trust. Our goal is to ensure that every order reaches you quickly, safely, and in perfect condition. All shipments are handled with personal attention by our in-house team and dispatched through trusted courier partners for reliable delivery.
Order Handling
Order Confirmation
After you place an order, a confirmation email will be sent with all order details. Please verify your information and contact us right away if any changes are needed.
Processing Time
We generally process and dispatch all orders within 1–2 working days. Each item is carefully checked and securely packed before it leaves our office.
Courier Partners
We work with reputed logistics providers such as Shree Maruti Courier, Maruti Courier, Professional Courier, and other authorized agents to ensure smooth and timely delivery.
Shipping Charges
Shipping costs are automatically calculated at checkout based on your delivery location and the chosen shipping option. Any applicable fees will be displayed before you complete your order.
Delivery Options & Timelines
Standard Delivery
Domestic (within India): 3–5 business days (Air Transit)
International: 7–14 business days
Express Delivery
Domestic: 1–3 business days
International: 3–7 business days
Same-Day Delivery
Available in select cities. Orders placed before 12 PM are eligible for same-day dispatch and delivery.
Delivery Limitations
Some products may have specific delivery restrictions due to weight, size, or regional regulations. These details will be mentioned on the product page whenever applicable.
Order Tracking
Once your order ships, you’ll receive an email or WhatsApp message with your tracking number and a direct link to follow your shipment’s progress on the courier’s website.
Delays & Lost Parcels
Delayed Deliveries
In rare cases, deliveries may take longer due to weather, customs, or carrier issues. If this occurs, our team will keep you updated until your order is delivered.
Missing or Stolen Packages
If your package hasn’t arrived within the expected time or is marked as delivered but not received, please reach out to us within 7 days of the expected delivery date. We’ll coordinate with the courier to resolve it quickly.
Returns & Exchanges
To learn more about returns or exchanges, please visit our [Return & Refund Policy] page.
Contact Information
📧 Email: sales@cleancut.in
📞 Phone: XXXXX-XXXXX
🏢 Address: 123 Business Plaza, Main Road, City Center, New Delhi, India – 110001
Thank you for choosing CleanCut.
We truly appreciate your trust and look forward to serving you again.